Terms of use

1. The seller

Digital Bookstore is operated by Mourad El Hammoumi, a self-employed sole proprietor established in Montréal, Québec, Canada. Contact: elh.mourad@gmail.com.

2. Products sold

The products offered are downloadable digital books (PDF format). No physical product is shipped. Each book page states its format, language and price.

3. Customer account

Purchasing requires creating an account. You are responsible for keeping your credentials confidential and for the activity carried out from your account. Please let us know promptly if you suspect unauthorised access.

4. Prices and payment

Prices are shown in Canadian dollars (CAD). The exact amount charged, including any discount applied, is displayed before payment is confirmed. Payments are processed by Stripe; we never have access to your banking details.

5. Delivery and access

As soon as payment is confirmed, the book becomes available in the "My account" section. A purchase gives you access to every format available for that book, including formats added later. Access is permanent: no expiry date, no download limit. Your books stay in your account for as long as it exists.

6. Licence of use

Your purchase grants you a personal, non-transferable right of use. Reselling, sharing, uploading or redistributing the files, in whole or in part, is prohibited. Every downloaded file carries a watermark containing the buyer's email address, which makes it possible to identify the source of a copy circulated without authorisation.

7. Refunds

Because of the nature of digital products, whose delivery is immediate and irreversible, no refund is granted once the file has been downloaded.

Exceptions are reviewed case by case, in particular if the file is faulty, unreadable, does not match its description, or if a duplicate purchase was made by mistake. In those situations, write to elh.mourad@gmail.com with your order number: every request receives an answer.

8. Service availability

We do what is needed to keep the site available, without being able to guarantee uninterrupted uptime (maintenance, technical incident, outage at a provider). A temporary interruption does not give rise to compensation, and your access to purchased books is restored as soon as the service is back.

9. Intellectual property

The books, texts, images and elements of the site are protected by copyright. No ownership right over the works is transferred by a purchase.

10. Applicable law

These terms are governed by the laws applicable in the province of Quebec and in Canada. In the event of a dispute, an amicable solution will be sought first, by email.

11. Changes

These terms may change. The version applicable to an order is the one in force at the time of purchase. The date of the last update appears at the top of this page.